Job Description
ExxonMobil, a global leader in the energy industry, is seeking a dynamic and customer-oriented individual to join our team as a Customer Support Assistant. With a rich history of innovation and a commitment to sustainability, ExxonMobil is at the forefront of providing energy solutions to meet the world growing needs.
Position: Customer Support Assistant
Job Responsibilities:
As a Customer Support Assistant at ExxonMobil, you will play a crucial role in ensuring exceptional customer experiences. Your responsibilities will include:
Customer Interaction:
Responding promptly and professionally to customer inquiries via phone, email, and live chat.
Providing accurate information about ExxonMobil products and services.
Addressing and resolving customer concerns with efficiency and empathy.
Order Processing:
Other Jobs You May Be Interested In
- Public Relations Specialist Online (6 Month Project for students) – Joblagii US
- Data Entry Job in Kolkata (Remote) – Joblagii US
- Remote Amazon Customer Service – United States (Work From Home) – Joblagii US
- [Entry level Remote jobs] Walgreens Data Entry Jobs – Joblagii US
- Amazon Product Reviews Tester – Joblagii US
- Sales Manager (Remote) – Joblagii US
- Medical Data Entry Specialist – Open to Residents of USA – Joblagii US
- Customer Service Representative – Remote (Florida) – Joblagii US
- Data Entry Specialist (Remote) – Joblagii US
- IT and Non-IT Fresher remote employment opportunities – Joblagii US
- Typist – Joblagii US
- Virtual Assistant (Fresher) – Joblagii US
- Remote CVS Virtual Assistant Jobs – Work From Home Jobs (Apply Now) – Joblagii US
- Entry Level – HR Assistant – Joblagii US
- Daily Payout Part-Time Gigs: Ideal Jobs for Students – Joblagii US
- Fitness Trainer Male and Female – Joblagii US
- Part-Time Data Entry Computer Operator (Work from Home) – Joblagii US
- (Work From Home Jobs Part Time) Walmart Work From Home jobs – Joblagii US
- Remote Typing Jobs for UK Residents: Work from Home Today – Joblagii US
- HCL Freshers Recruitment | Graduate Trainee – Joblagii US
- VP of Product, Ads (Remote – United States) – Joblagii US
- Customer Service Representative job at Amazon – Remote – Joblagii US
- Administrative Assistant Fresher – Joblagii US
- Remote Data Entry Operator at Amazon – Joblagii US
- Remote work || PAN India || Data entry operator work – Joblagii US
- Remote Data Entry Clerk – Joblagii US
- Summer Analyst Program – Joblagii US
- Online Typing Job for Students – Earn Money Online Without Investment – Joblagii US
- Data Entry Specialist (Night Shift) at The Elite Job – Joblagii US
- Remote Customer Service Assistant – Joblagii US
- At The Elite Job – Joblagii US
Assisting customers with order placement, tracking, and modifications.
Collaborating with internal teams to ensure timely and accurate order fulfillment.
Problem Resolution:
Investigating and resolving customer issues, escalating complex cases when necessary.
Proactively identifying and addressing potential problems to enhance customer satisfaction.
Documentation:
Maintaining detailed and accurate records of customer interactions and transactions.
Contributing to the development of a comprehensive knowledge base for customer support.
Required Skills and Qualifications:
To excel in this role, you should possess the following skills and qualifications:
Communication Skills:
Exceptional verbal and written communication skills.
Ability to convey complex information in a clear and concise manner.
Customer Focus:
Dedication to providing outstanding customer service.
Strong problem-solving skills with a customer-centric approach.
Team Collaboration:
Ability to collaborate effectively with cross-functional teams.
Willingness to share knowledge and contribute to team success.
Adaptability:
Flexibility to adapt to changing priorities and customer needs.
Resilience in handling challenging situations.
Technical Proficiency:
Familiarity with customer support software and CRM systems.
Basic understanding of ExxonMobil products and services.
How to Apply:
If you are enthusiastic about delivering exceptional customer service and thrive in a dynamic environment, we invite you to apply for the Customer Support Assistant position at ExxonMobil. Please submit your resume and a cover letter highlighting your relevant experience to us.
ExxonMobil is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. Join us in shaping the future of energy solutions at ExxonMobil!
Customer Support Assistant at ExxonMobil – Joblagii US