Remote Customer Service Representative ($18.00 – $20.00 / hour)

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Employer Industry: Staffing and Consulting

Why Consider This Job Opportunity

 

  • Competitive pay up to $20/hr
  • Tremendous amenities onsite
  • Opportunity for long-term career success and growth within the organization
  • Remote work opportunity
  • Chance to work with a leading staffing and consulting firm
  • Rewarding and limitless potential for career advancement

What To Expect (Job Responsibilities)

 

  • Act as an initial point of contact for inbound participant requests and questions
  • Maintain a high level of product and system knowledge to provide support to internal and external partners
  • Field daily calls from HRS participants with questions regarding HRS products
  • Log and document participant conversations/issues
  • Provide real-time technical support for participants using the automated phone system and employee website

What Is Required (Qualifications)

 

  • Previous open enrollment experience preferred
  • Proficiency in computer software packages, including HRIS, Salesforce, Sungard, and ORS
  • Knowledge of renewing health and benefits plans
  • Ability to update enrollments, policies, and rates
  • Excellent communication and customer service skills

How To Stand Out (Preferred Qualifications)

 

  • Experience in a similar role in a healthcare-related service

#StaffingAndConsulting #RemoteWork #CareerOpportunity #CompetitivePay #ProfessionalGrowth

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